The Glass IP Phone Software

Why Android?

With over 10 million Android users, it is easy to see why we decided to build the Glass IP phone on the Android OS platform. But what makes Android so powerful is the community of Android users and, more importantly, the developers building new apps on this open-source platform everyday. As we have seen in recent years, the apps are driving the market.

Why is Glass Unique?

We have worked hard to take all the features of a traditional desk phone and add them on to the Android platform to create our version—the Glass IP phone. All of the standard features of your current desk phone like transfer, conference, multiline, and exec/assistant interface have been integrated into the Glass IP phone.

Premium features available like syncing with your Outlook directory and/or company directory and tap-to-dial. Brand new features, exclusive to the Glass IP phone, have been added, like the ability to handle up to 32 lines all at once easily controlled on our 8.9” touch screen. Another great addition is what we call the Executive Assistant Interface.

The real differentiation of the Glass IP phone is its business applications. We have integrated with salesforce.com, FedEx, law office management systems, Advent financial management system. One major feature is “Screen Sharing” where—with just one button—you can share your PC screen live with the person you are conversing with. You’ll love that one.

Since the Glass IP phone is built on Android, building your own customized apps for the Glass IP phone is simple. If you or your developers have programmed on Android in the past, programming on our SDK for the Glass IP phone will be simple and intuitive. If you have not programmed on Android before, it is straightforward to learn. If you want more information about developing your own apps for the Glass IP phone, please see the developer section.

Keeping Glass Up-To-Date

Cloud has a provisioning and updating service that enables service providers to keep the phone software current and to introduce new applications. Upon initial installation, the the Glass IP phone connects to a Cloud provisioning server whereby we read the electronic serial number of the device and download the initial software. This download is unique to the particular service provider and includes the necessary provisioning data that enable it to interop with the service provider’s IP PBX or hosted system.

Using Cloud’s update server, the service provider can update their installed phones’ software and applications. This can be done on a push basis, or a scheduled update basis. Of course, access to any device inside the user’s firewall has to be coordinated with the user’s IT department. For very secure environments, Cloud can arrange to work with specific ports, use unique authentication processes, and provide fixed IP addresses for a unique update server. These specific services will be available at an additional periodic charge.